Command Alkon MOBILEconnect
MOBILEconnect, a paper-less concrete delivery e-commerce system, is now ready for the Europe, Middle East and Africa market.
US-based Command Alkon has just introduced two new modules – MOBILEsales and MOBILEjobSite – to complete the four-module Mobileconnect which can be used on any personal device.
The system has been tweeked through extensive customer discussions in Europe about how to make it useable in EMEA, said Michael Hoagland, manager of international sales.
With MOBILEsales, employees can now track potential customers and customers alike. They can manage bid lifecycles and have access to dashboards and scorecards. Meanwhile, with MOBILEjobsite is for contractors to see the status of trucks, place order requests.
The MOBILECommerce package ensures a seamless paperless operation, said Hoagland.
MOBILEticket eliminates paper tickets for employees in the field. It offers proof of delivery and can receive alerts and notifications. As well, invoicing is streamlined.
MOBILEcommerce allows customers submit orders and monitor deliveries from the jobsite. They can review accounts and reprint tickets. Meanwhile, the company can review customer orders and decrease call volumes to dispatch and the back office.
More modules are planned for the future and may include quality assurance and safety issues.