The new digital tool is designed to carry out remote failure and discard analysis and provide advice and guidance in a customer report. The aim is to determine the root cause of the failure or discard reason of the rock tool, prevent it from happening again and to help improve future performance.
The application is said to be easy to use. Customers receive an invitation from Sandvik to log in, download the app (available both for iOS and Android), provide some key product information, take a few photos of their worn out tool and then send it to Sandvik for analysis and feedback.
The My Rock Tools Analyze application is available for all Sandvik Rock Tools customers and can now be downloaded in the App Store and Google Play Store.